Terms of service
Last updated: 1 September 2026
Welcome to Lumière Beauty. By accessing or using our website and purchasing products from us, you agree to these Terms of Service.
If you do not agree with these terms, please do not use our website.
1. ABOUT LUMIÈRE BEAUTY
Lumière Beauty is an online beauty store offering makeup, skincare and beauty products to customers in South Africa.
Business name: Lumière Beauty
Email: [INSERT EMAIL ADDRESS]
Contact number: [INSERT PHONE/WHATSAPP NUMBER]
Business address: [INSERT ADDRESS]
2. USE OF OUR WEBSITE
You agree to use the Lumière Beauty website only for lawful purposes.
You may not:
* Use our website for fraudulent or unlawful activities;
* Attempt to gain unauthorised access to our website or systems;
* Interfere with the security or operation of our website;
* Copy, reproduce or distribute our website content without permission;
* Use our website to transmit harmful software or malicious code; or
* Provide false or misleading information when placing an order.
We reserve the right to refuse or cancel orders where we reasonably suspect fraudulent, unlawful or abusive activity.
3. PRODUCTS
We make every reasonable effort to ensure that product descriptions, photographs, prices, colours and shade information displayed on our website are accurate.
However, actual product colours may appear differently depending on lighting, photography, your device and screen settings.
Products may also vary slightly in appearance from photographs displayed on our website.
4. PRODUCT USE
All makeup and beauty products should be used according to the instructions provided on the product packaging.
Customers should review ingredients before using a product, particularly if they have known allergies or sensitivities.
Where appropriate, we recommend performing a patch test before using a new product.
Lumière Beauty does not guarantee that a product will produce a particular result for every customer.
5. ORDERS
When you place an order through our website, you are offering to purchase the products selected by you.
After placing an order, you will receive an order confirmation.
We reserve the right to cancel or refuse an order where:
* A product is unavailable;
* There is an obvious pricing or product-description error;
* Payment cannot be successfully processed;
* We suspect fraudulent activity; or
* Circumstances outside our reasonable control prevent us from fulfilling the order.
If you have already paid for an order that we cancel, we will arrange an applicable refund.
6. PRICES
All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.
Prices may change without prior notice.
Any price change will not affect an order that has already been accepted and paid for, except where an obvious pricing error has occurred.
7. PAYMENT
We accept the payment methods made available at checkout.
Payments may be processed through third-party payment providers. Your payment information may therefore be subject to the terms and privacy policies of the relevant payment provider.
8. SHIPPING & DELIVERY
We currently deliver within South Africa.
Delivery fees and estimated delivery times will be displayed at checkout or communicated to you where applicable.
Delivery times are estimates and may be affected by courier delays, public holidays, weather, incorrect delivery information or other circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery information.
For more information, please refer to our Shipping & Delivery Policy.
9. RETURNS & REFUNDS
Returns and refunds are governed by our Returns & Refunds Policy.
Because makeup and cosmetics are personal-use products, opened, used or swatched products may not be eligible for change-of-mind returns.
Nothing in our Returns & Refunds Policy or these Terms of Service limits any rights you may have under applicable South African consumer protection law.
10. PROMOTIONS & DISCOUNTS
From time to time, Lumière Beauty may offer promotions, discounts, vouchers or special offers.
Unless otherwise stated:
* Promotions cannot be exchanged for cash;
* Promotions may have specific terms and expiry dates;
* We may limit quantities or purchases;
* Promotional offers may not be combined; and
* We reserve the right to correct obvious errors in promotional pricing.
Specific promotion terms will apply where provided.
11. INTELLECTUAL PROPERTY
All content appearing on the Lumière Beauty website, including our:
* Logo;
* Brand name;
* Product photographs;
* Graphics;
* Designs;
* Text;
* Website layout; and
* Marketing materials
is owned by or licensed to Lumière Beauty unless otherwise stated.
You may not reproduce, copy, modify, distribute or commercially use our intellectual property without our written permission.
12. THIRD-PARTY SERVICES
Our website may use third-party services such as:
* Shopify;
* Payment providers;
* Courier companies;
* Analytics services;
* Advertising platforms; and
* Other technology providers.
These services may have their own terms and privacy policies.
13. WEBSITE AVAILABILITY
We aim to keep our website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted or error-free.
We may temporarily suspend the website for maintenance, updates, security reasons or other operational requirements.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Lumière Beauty will not be liable for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms of Service excludes or limits any liability or consumer right that cannot legally be excluded or limited under South African law.
15. PRIVACY
Your use of our website is also subject to our Privacy Policy.
We may collect and process personal information necessary to operate our website, process orders, arrange deliveries, communicate with customers and provide our services.
16. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
Any updated version will be published on this page with a new “Last updated” date.
Your continued use of our website after changes are published means that the updated terms will apply to your future use of the website.
17. GOVERNING LAW
These Terms of Service are governed by the laws of the Republic of South Africa.
Any disputes will be dealt with in accordance with applicable South African law and consumer protection requirements.
18. CONTACT US
If you have any questions regarding these Terms of Service, please contact us:
Lumière Beauty
Email: lumierebeautycpt@gmail.com
WhatsApp/Phone: 0715509766
Address: 148 Blaauwberg Road, Tableview